I have a 2009 Nissan Rogue.
I have recently
noticed problems with my transmission...slipping during acceleration,
going down hills etc.
took it to an auto body shop and they explained that there was a
I went to Nissan for
a second opinion. They asked me when I had my transmission fluid
I said, "a few months ago at JIFFY
LUBE. They recommended I do so..."
They informed me that they tested the
transmission fluid. The wrong fluid was put into my vehicle by JIFFY
LUBE. Instead of CVT transmission fluid,
another lesser grade
fluid was put into my vehicle.
I am very angry. This "ERROR" caused
total destruction. I need a completely new transmission. Over $3000
in repairs I am told, on a 2 year old vehicle!!!
This is absolutely unacceptable. I
visited my local Jiffy Lube in Lee's Summit, MO and they are sending
an investigator out on Monday. I hope I am reimbursed for my
damages. If I am not reimbursed, I am taking Jiffy Lube to Small
Claims Court. I am saving all my receipts and paperwork for evidence.
This has to stop. I have heard so
many terrible stories regarding service at Jiffy Lube.
HAVE ONE FOR YOU I HAVE A 2000 BETTLE VW AND TOOK IT TO GET A OIL
CHANGE I TOLD THE THAT SINTHEIC OIL ONLY I DID NOT THINK THAT THEY
COULD MESS THAT UP BUT THEY PUT REGULAR OIL IN IT WHEN I GOT HOME THE
ENGINE LIGHT WAS ON I CALLED THEM AS I WAS LOOKING AT MY CHARGES THEY
HAD PUT REGULAR OIL IN MY CAR AS OF NOW I CAN NOT GET THE ENGINE LIGHT
TO GO OUT IT DID HAPPEN AFTER I HAD GO THROUGH DEQ. SO IT PASSED
THIS ALSO THEY DID THE SAME THING AT WAL MART I TOOK IT IN AND THEY
WERE TOLD IT TOOK SINTHEIC OIL AND THEY PUT REGULAR OIL IN IT NOW THE
OIL LIGHT DOESN'T GO OUT NOW I HAVE TO TAKE IT AND HAVE IT FLUSED OUT
AND THE RIGHT OIL IN IT. NOT KNOWING WHAT THIS WILL DO BUT I AM SICK
IT IS MY ONLY CAR I AM ON SSI AND SOCIALL SCURETY WHICH GIVES ME A
WHOLE FIGURE OF 676 DOLLARS A MONTH SO I NEVER PUT A;LOT OF MILES \ ON
IT BUT I CAN NOT AFFORD CAR REPAIR LET A LONE PAY MY RENT AND
INSURANCE I AM LUCKY IF I CAN PUT GAS TO USE THE CAR JUST WANT TO HAVE
MY SAY SO
Garth in Henderson, NV Improper Assembly
I took a 2007
Mazda 3 and a 2010 Dodge Charger to the Jiffy Lube 10440 South Eastern
Avenue, Henderson, NV 89052. the "tech" removed the drian plug on the
Mazda 3 and allowed the oil to drain onto the dust shield instead of
removing the 4 bolts to drop the shield as required. the result was a
2 by 3 foot oil puddle in my garage, a huge mess on the under carriage
and a smoking mess from the exaust. The same visit the "tech" failed
to tighten the oil filter on the Charger: not even to contact with the
engine block. the result was a 24 inch puddle in the garage, a huge
mess and a smoking exaust system. NEVER AGAIN. If I want a 5 year old
to work on my cars, I will have my grand daughter do it, she would
surely do a more professional job.
 Kaitlyn in Chicago, IL
Over-tightening Filter Cracks Housing
I'm writing this complaint to tell you what
a horrible experience your jiffy lube company put me through. I have
had my car for 7 years and never had a problem leaking oil. On
11/16/2011 i went to your store located at
10345 South Kedzie Avenue, Chicago, IL 60655. They changed my oil
and filter. Never mentioning I had any sort of oil leak. An hour after
I left the store i started leaking/burning oil. I came back and they
stated how i had a loose oil pan gasket and it was not there problem.
I want to know how come if I had an oil leak why i was not informed as
soon as they started changing my oil. It was not indicated on my
paperwork or told to me that there was a leak. The manager (Matthew)
told me it wasn't a bad leak it was just wet around the gasket. Well 6
days later i end up having no oil in my car. Now after having a car
for 7 years with no leaking of oil i have an issue with it. But it's
not your problem??? Then i bring it back in yesterday and have to have
my boss point out to your manager (Matthew) that it isn't even the
gasket. That it is actually the housing that holds the filter that is
leaking oil. Which my mechanic looked at and told me it was broken
from your company tightening my oil filter on to tight so it cracked
my housing. My mechanic couldn't even get the filter off with a wrench
so obviously you need to make sure your employees know what they are
doing, because obviously they do not. I will tell all my friends and
family about this incident and will make sure that neither i or
anyone i know never ever go to jiffy lube. This is beyond unbelievable
and i can not believe a company with such recognition would pull a
stunt like this one.
 Ted in Maple Shade, NJ Faulty
Oil Filter Destroys Engine
attached a report from Sloane Toyota Service Department. The report
indicates engine failure caused by a faulty oil filter put into my
Toyota Tercel when serviced at the Maple Shade, NJ Jiffy Lube. The
managers of the Maple Shade, NJ Jiffy Lube have acknowledged that
damage was done to the vehicle due to a faulty oil filter put into the
car by their mechanic as indicated on the attached receipt.
My engine needs
to be replaced as a result of the service to my vehicle on 11/10/11 at
the Jiffy Lube of Maple Shade, NJ. Please provide me with the means to
replace my engine and compensate me for diagnostic work by Sloane
Toyota, storage fees from Sloane Toyota, rental car and charge for the
oil change service that I paid for.
Time is of the
essence in addressing the damage that has occurred causing significant
stress and expense. I am prepared to alert all news agencies, state
and local consumer protection offices and the Better Business Bureau
if I do not receive a prompt response.
John in Billerica, MA Stripped Oil Plug
had my 2009 VW Tiguan serviced with the Billerica, MA Jiffy Lube
While driving my vehicle a week later, the check engine indicator
began to flash. I pulled over and noticed oil coming from the bottom
compartment of the engine. I took the vehicle to the nearest VW dealer
where It was determined that the oil pan threads had been stripped by
an "outside company". The VW repair facility removed the damaged oil
pan and replaced it with a new one.
When I brought it to the attention of the Billerica, MA Manager, I was
told that there was nothing they could do to remedy the situation.
I found the manager, Mr Charlie Baldwin to be extremely defensive and
unprofessional in his interaction with me. Not looking to get rich on
a remedy; just want to get this issue and unnecessary expense
IF YOU CARE ENOUGH FOR YOU VEHICLE, TAKE IT SOMEWHERE ELSE! The new
Midas just blocks away on Boston Rd Does a very nice job at 1/3rd the
cost of Jiffy Lube.
 Ashton in Brandon, FL Services Charged
but Not Rendered
I would say at first
my visit was great, my tech was knowledgable and gave freely of his
extensive knowledge, but I am largely displeased with my visit and
will never return to a Jiffy
The first reason being is
that I found myself after kindly being greeted and set into the
waiting room that my experience from then on was nothing but trying to
up sell. I had left Toyota for my usual oil changes due to the length
of time and oxorbitant prices; both of which I found at Jiffy Lube.
I had made it clear I
wanted the cheapest option on my 2005 Toyota
Prius, which somehow was 96.29? Now I'm no technician but I've
changed my oil before and the full synthetic oil I need is no where
near that price. Outside of price it was while I was being told the
price that my car was already being "vaccumed" (one mat) as well as
the windows being cleaned with my hood propped (leaving me under the
impression that the work was not only underway but most likely done)
leaving me in this awkward state of me expecting to pay the usual and
expected $30-40 for an oil change, but rather was suckered into a $100
service for oil and washing my windows?
I will add that my car as I'm sure you know is a
hybrid so let me add the following to the list of things you didn't
and can't do that I was charged for in this so called "service".
Services Not Rendered
1. Check power steering
fluid (Prius power steering runs on synergy cells)
2. Check battery levels
(battery is in rear unable to read per jiffy lube per procedure)
3. Differential Fluid was
not checked because it's non existent
4. Transmission fluid was
not checked because? I don't know why but I paid for it.
5. Floors were not
vaccumed because my car was filled with music equipment.
Actual services rendered
1. Oil change
2. Exterior front and rear
Really? Overall I left
feeling floored and pressured into things I did not want nor need and
suckered into a $100 oil change without being well informed any step
of the way. Apparently $100 isn't odd for an oil change; in fact it's
Extremely disappointed in
my local Jiffy Lube, and the the reflection of the company as a whole
as a result. Worst $100 I've ever spent.
Let me make it clear that
I do not want a free oil change, a gift card, or any other placating
of the like. I would like a check made out and mailed for the full
effect of all services I was not rendered as well the effective price
gouging. I however would be happy to pay the maybe $12 for the oil
put in my car and $1 for washing my windows.
If I am not contacted
withing 24 hours with a satisfactory reply I will be forwarding this
email to the district manager as well as corporate office.
Word of mouth is a
powerful thing; as I'm sure you know.
 Nicole in Raleigh, NC Didn't
Replace Transmission Fluid
I took my car to
Jiffy Lube for a full service oil change on 9/30/11. Now, my manual
transmission needs repair and the mechanic says someone dranied the
fluid out of my transmission and never put it back in. I remember the
manager concerned about brake fluid drained out by his partner but
brake fluid levels still full at the fluid check. He never figured it
out and told me when I left to call if there were any problems. I have
already submitted a query at your website and the NC state attorney’s
website. Please respond.
 Carol in IL
Wrong Grade of Oil
Last week I
stopped in for a quick oil & filter change before a trip. I had very
little time. The woman in charge had a major attitude and when she
asked me to okay the oil going into my van, (I drive a handicapped
accessible van and transport a disabled adult child) she refused to
tell me what kind of oil I should have. When I told her I didn't know
what to add she informed me that she couldn't put anything into the
van without my express permission. Then she started naming off the
different weights and told me that 50/50 synthetic oil is what is used
in SUV's and Vans so I okay'd that.
I found out from my brother that is most definitely not the kind of
oil I need for Illinois winter. I will have to take the van in when I
get back to Illinois and have another complete oil/filter change. I
won't be returning to Jiffy Lube and have no intention of ever using
their service again.
 Deb in Augusta, GA Radiator &
On a Friday, I
went to a Jiffy Lube in Augusta, GA on my lunch hour to have my oil
changed. They upsold a transmission flush (recommended by Ford). I
asked how long it would take, as I was on my lunch hour, and was told
"oh, no longer than 15 minutes". Forty-five minutes later, I was still
waiting. I saw two of the JL employees near my car, and their actions
were not congruent with the work they were supposed to be doing. I
walked over to them and one of them told me that they had broken a
nipple off my radiator while trying to get to the transmission. They
epoxy'd it back on and I needed to wait 15 more minutes to give it
time to dry. They said the glue should hold it until Monday, when the
new radiator that they had already ordered would arrive. I told them I
was hosting a friend that weekend and we had planned a drive to
Charleston -- would the car be okay with that long of a drive? They
replied it would.
On Monday, I
noticed a puddle on the floor of my garage underneath my car. Jiffy
Lube called me and said to bring my car in, they had the radiator, and
their mechanic was ready to install it. As I was driving to JL, my car
was hestitating and I heard a loud "bang". My friend said it was the
transmission. So I drove it directly to my Ford dealer instead of to
Ford said that
the entire system had been compromised -- trans fluid in the radiator,
radiator fluid in the trans -- a MESS!! I like that Jiffy Lube wanted
to make good on the problem. They brought the radiator to Ford at my
request and paid for Ford to install it. They paid for Ford to flush
and re-lube my car 4 times, and they paid for a rental car for me.
it's two weeks later, and my transmission just died. I was stranded. I
have not yet called JL, as it was too late in the evening to do so, so
I do not know how they will respond when I tell them I want my
transmission replaced. I'll keep you posted.
Carols in Miami,FL Water in Clutch Reservoir
14th I took my car ( Jeep Liberty) for oil change to JIFFY LUBE on
5700 SW 117TH AVE, MIAMI FL 33183, tel ( 305)598-8390. After the
maintenance and driving my car for about two hours, I started to feel
the clutch to be different every time I pressed to change the gear or
to stop. The next day in the afternoon the clutch did not work at all,
so I took my car to the mechanic and he told me that the oil lubricant
container for the clutch was full of water.
I went to talk
to JIFFY LUBE in order to place a complaint about it. How it is
possible that there is water in the oil recipient for the clutch right
after I visited Jiffy Lube and no one could not explain it to me? The
manager told me he was going to talk to the OWNER of the place and
see how they could "help" me with this problem and he was going to
call me back in two hours, they did not call me so I insisted calling
them and after three hours that I waited for their phone call. I
called them and the manager told me that they will no be responsible
for the incident...
Is there anyone
I could speak to or anyone that can help me with this problem? Any
Lying or Idiots
Got talked into a rear
differential change. About 40 mile later my BRAKE and ABS
warning lights came on. Went to the next nearest and was told they
had nothing to do with that. Nothing they would have done with the
oil and rear differential change could have possibly affected
"anything" to do with the brakes.
But . . . (either they are
idiots or lying) the ABS sensor is RIGHT ON TOP of the rear
differential. Changing the fluid should not have affected that sensor
(or so I was told by the Dodge dealer who replaced the sensor).
I am NEVER going back to Jiffy
Lube. Lost a day of my vacation having to deal with this repair.
A Buick is a Mercury
took my new Buick La Crosse into Jiffy Lube for a routine oil change,
at 6,000 miles. The manager entered my tag number into his computer
and asked if my car was a Mercury Navigator. I informed him to look at
the car, and asked if it looked like a Mercury Navigator. His reply
was the tag belonged on a Mercury Navigator, not a Buick La Crosse. I
informed the fool I had never owned a Mercury Navigator in my life,
and the tag had been mine for years, and I did not care what his
computer said. He felt it was my problem, not interested in hearing
maybe their computer was wrong!
After finally getting it into his head, that my Buick La Crosse was
not a Mercury Navigator, he then went on to tell me I had 46,780 miles
on my Navigator and it needed such and such. I looked at him in
disbelief, I again informed the fool my La Crosse only had 6,000 miles
on it, and it was new. He still insisted I need all new filters etc.
I then told him to drive my car off the rack, and I would take it to
the dealer for my oil change, as they surely knew what kind of car it
was! He continued to argue with me as to what services I needed at
46,000 miles. Finally I just got in, against protests by the manager,
and drove off, never ever to return to any Jiffy Lube.(The dealer was
40 miles away, so I foolishly thought I would just stop at a nearby
Jiffy Lube for my oil change..BIG MISTAKE)!!
Does Jiffy lube have a common sense test their employees take, or do
they just hire warm bodies?
the way, I still have the Buick La Crosse, and have still never owned
a Mercury Navigator!!
Scott in Memphis, TN Denied Promised Service
In august we went to get
our vehicles service at the graham location in Memphis tn and with in
30 minutes the didn't do somethings on 1 vehicle that they did on
another. They didn't even do all the services on the signature
service. We emailed complained manager of store calls says he can
offer a free service for each vehicle. Tuesday this week I take my
silverado to same place same results and no free service. Your
manager was there plays it off as he can't offer free service without
written statement. When I look at print out says I declined vacuum
and window cleaning. Uh NEVER ASKED. Your service at the Memphis
locations are pitiful and this does just go for this one the same
results are the same at all the ones I've been too. I work in the
service industry and see a lot of clients and will advise all of those
that jiffy lube is not the place to go for service. Any questions
about this email can be directed to email address
firstname.lastname@example.org. Scott. I don't carry to talk in
person to anyone because they just lie to me and that is what I can't
I am very disappointed with my
complete visit to your store. I went in to get an oil change on my
Lincoln, my car was running perfect, your staff came up and asked if I
wanted a new air filter which from what I was told is your normal day
to day procedure. I refused the air filter and went on my way after
getting service by your shop,, I went around 3 Miles and stopped to
get something to eat and when I came back to my car it Would not
Start, after trying two to three times I called your store and let
them know my car would not start in which they sent one of your
personal,, upon lifting the hood I found one clamp to my air cleaner
laying inside the hood and not attached,, your man put on and was on
the phone with someone from the store for about a half hour until
another person shown up,, after an hour or so of them checking the car
they could not figure out which they made another call to the shop and
I talked to the supervisor and he explained that when this happens he
has a shop he uses and that I wools have to bring it there, I was on
my lunch hour but I agreed,, I was waiting for another half hour til
he called back to see if they could look at my car and he finally
called back and said to take it to my mechanic,, I did so to fine the
mass air flow sensor was broke now and would have to be replaced,, I
call your shop and had the owner or the company talk to your
supervisor,, after their conversation I called Back and he said he
could not do anything for me,, I explained my car was perfect before I
went into your shop and would not run after you were done,, he said it
was a Coincidence,, I have both invoices from your shop to mechanic
shop and was 5 miles between,, $334.63 later my car was running the
same as when I pulled it in to your shop,, Oh, when at the lunch place
parking lot I asked your man what entailed a Signature service in
which he told me that vacuum and exterior windows wash,, I showed him
my car and asked him if he thought that was done for my carpets has a
few stones and dirt on them and he agreed that both were not done,, I
could supply you with both invoices so you could see 5 miles apart and
mechanics comments which said " Sensor is sensitive and if dropped or
hit damage to sensor can results" I would like to know where you stand
on this matter for $334.63 does not come easily these days,, Please
email me on your decision of what your company will do about this.
Thanks for your immediate attention
 JAE in Janesville, WI Special
Filters & Extra Oil
Went to Jiffy Lube in
Janesville Wisconsin for an oil change. They told me they were busy
and it would be over an hour. I left my vehicle there and came back a
few hours later and it was done. The charge was $61.00 for an oil
change, I did ask the clerk if that was for synthetic oil and she told
I contacted Jiffy Lube
corporate and about a month later I heard from the district manager
and explained the situation to him. He said I had synthetic oil put
in, and I told him no. He said he would check and get back to me. The
district manager called me about 15 minutes later and told me the
reason for the cost was my vehicle needed a special filter and an
extra court of oil. The district manager agreed to give me 10 dollars
back next time I stop in the store it would be ready. When I stopped
in about a week later no one had a clue what I was talking about?
In conclusion I paid almost
$20. Dollars more for an extra court of oil and a "special filter". I
called my local Dodge dealer and a Mopar Oil Filter (not a Fram) was
$8.53 retail; I question how "special" this filter is. Prior to that
I would go to the dealer and they charge $28.95 for the oil change
including a complete check,Mopar Oil Filter, and even washed the car
inside and out.
I will never go to Jiffy Lube
again! I realize there is nothing illegal about what has happened to
me but question there business ethics, wonder why NBS did a
investigative report on this business.
Samuel in Oakland, CA No Oil Destroys
About a month ago i went in
a got an oil change at jiffy lube in long beach ca. I work close so i
am only driving about <20 miles a day.
Last weekend i drove my car
up to Oakland and my car died on the bridge. after getting in towed i
found out that the oil plug was no longer on the car and that it must
not have been put on properly let alone tightened. The mechanic said
that the lazy, careless oil change i received was the reason for all
my oil draining and my engine frying. Although Jiffy Lube has taken
full responsibility. i will NEVER go to them again, the inconvenience
this has all cost me has been horrific, let alone time consuming.
Janet in Kennewick, WA Engine Troubles
Eight days ago took my car into
JiffyLube (Kennewick, WA) for a routine oil change. While there I was
pressured into additional services. The grand total of the oil change,
signature service, a flush and something called additive package,
$200.13!!!. I paid and was told that soon my vehicle will be out in a
few minutes. Then I suddenly saw all the employees rush towards my
car. After inquiring what is going on, the manger came up to me and
said, “we don’t know what happened”. Long story short, my car is
damaged ( engine troubles), I’m looking at a several thousand dollars
in repairs. The rental which they said they would pay in now on my
credit card. Also I have several tow truck expenses to pay. I’ve been
in contact with the assistant manager, the manager and the district
supervisor, I still have no refund, no expenses paid, and still a
broken car. The response I got from the district manager “cars brake
down, we are not liable for damages on your vehicle” I will continue
to fight this, I feel so taken by this company. Never, take your car
to JiffyLube they take advantage of their customers.
I got an
oilchange a couple of months ago.. signed the receipt nd never really
looked at it.. my lease is due.. nd as i check out the receipt the
milage doesnt match .. can i go back to get a new receipt or a piece
of paper tht records my mileage??
 Anthony in Takoma Park, MD
Sprayed Oil on Engine
On November 10, 2011, I took
my wife's 2006 Mazda 3 in for a basic oil change at the Jiffy Lube at
610 New Hampshire Avenue, in Takoma Park, Maryland. The car is (was)
in perfect condition, with only 13,000 miles on it, garaged, oil
changes and other service as recommended. They performed their
signature service oil change, and I drove off. A week or so later I
noticed oil drips on my garage floor, and I smelled oil when I drove
it. It became apparent that oil was leaking as a result of the oil
change so we didn't drive the car again untiol I could bring it back
(we take the Metro to work in DC).
On November 5, 2011, we
brought the car back to Jiffy Lube, explained the problem, and they
found that the oil filler cap had not been put on correctly, and oil
was leaking out from there, and running down the back of the engine,
accounting for the smell of burned oil and leakage. They said it was
now low on oil so they had to top ot off. The employee added 1 quart
of oil, but when we started the car and attempted to drive off, the
engine felt sluggish and huge clouds of thick smoke were coming out of
the tailpipe! The smoke was coming out so bad it set off the smoke
detector in the Jiffy Lube.
One of the managers, Dennis
Shea came over and explained that when the employee poured the oil in
the filler tube, he incorrectly aimed the nozzle and most or all of
the oil was misdirected away from the crankcase and into the intake
manifold/fuel injector area, basically into the combusion chamber
where it was burning off. He said that the only way to get the oil out
of there was to burn it off, so they rigged up a pole to hold the gas
pedal down, and let the car run at full throttle for an half hour,
with huge plumes of smoke coming out the whole time. Our poor little
Mazda! We love our car and have always taken great care of her.
After most of the oil was
burned off, they were apologetic and gave us a free ($99 value) fuel
injector cleaning service, to clean the remaining oil out from the
fuel injectors. They also cleaned the engine and skidplate and topped
off the oil correctly. They gave us a coupon for a free oil change
next time, which we will not be using. Back to the dealer for us from
now on, as inconvenient as that may be. The car seems OK now, but I
have noticed a little roughness on idle, and a slight loss of power or
hesitation going up hills. In searching the internet for similar types
of incidents, I have found a couple of long-term concerns; namely, the
PCV valve and the engine valves may have gotten oil in them and may
need to be replaced.
 Aldo in
Campbell, CA Payment Scam
For the readers ....Be adviced that when you visit a Jiffy Lube, you
are really dealing with a Franchise and often people that have
franchise don't give a hoot about customers, they rely on the name of
I visited one (as I always did) on November 1st ...The guy that
received me at the Campbell facility on Hamilton Ave, looked at my
$24.99 coupon and said ...For your "Signature Service" it will be
$62.00, when I asked why ..He said "That's before the coupon is
applied ..To make a long story short ...I HAD TO PAY $44.00 for a
service coupon that said $24.99 ...
Customers, please be aware ...Not only did they loose me as a
customer, but every member of my Church will know about the scam
,...Too bad, since for years I have used the company every 3000 miles
Gerald in Sarasota, FL Flim - Flam Pricing
I took my 2003
Lexus SC 470 for an oil change at yourJiffy lube station at 2049 Bee
Ridge Road in Sarasota, Florida for a regular oil change. When he
finished the bill was 79.00 + . No I just want your regular oil
change for 39.00. When he finished it was still 54.00 something. I
asked if they would take a 15.00 off Coupon and he pointed to some
fine print on the Coupon and would not take. They said they would
wash the car for free and the process would take 20 minutes. Thirty
minutes later when I went to pick up the car and complained they
lowered the price to 39.00. I looked at the car before I drove it
away and it had not been washed. To add insult to injury your
employee was waving a sign for the 24.00+ special. I have been to this
location in the past and it was run by honest people. You can't run a
flim-flam operation and have people return. I won't take long for the
word to get out. While I was there two people were complaining about
the same kind of problems.
Ed in Kettering, OH Heat Shield
On October 29, 2011, I had an
oil change at the Jiffy Lube on Wilmington Pike in Kettering, OH.
I did not drive my car the rest of the day and all of the next day.
On Monday, October 31, during my commute to work, I started hearing a
periodic noise from the front of my car. The further I drove, the
noise became louder and more prolonged. Finally, after about 30
miles, it was obvious something was dragging from the bottom of the
front of my car.
I found my way to a Ford
dealership who was nice enough to help me. The mechanic indicated to
me that the heat shield was loose and dragging the ground. I asked
him if this might be connected to my oil change 2 days earlier and he
immediately said yes. The mechanic reattached the heat shield but
indicated that the heat shield had been damaged.
I called the manager of the
Kettering Jiffy lube who went into immediate denial mode and said
there was no way the 2 incidents could be connected.
 John in San Fernando, CA
I went to jiffy lube and
they replaced my transmission oil with what they said was the
comparable oil, after the transmission began slipping I took the
vehicle to the local dealer and explained my jiffy lube oil change.
they said only Nissan has the comparable oil for this service and
Jiffy lube installed the wrong oil causing over $7000 in dealer costs?
what are my options here?
Aldo Taking Advantage of Women & Seniors
Reader, find a
different company to have your oil changed, let me tell you why !!.
Got a coupon via the mail for a "Signature Service" for $24.99. Went
to the local Jiffy Lube, first the quoted $62.00, then they finally
let me have my vehicle back for $44.24. The company may be honest and
ethical, but the Francise people are crooks. One of the guy that works
there told me that they get paid on what they sell and that the
coupons are just a way of getting customers. I WILL NEVER USE JIFFY
LUBE again ......Thanks for reading my venting ...A bunch of crooks
taking advantage of women and seniors !!!